Frequently asked questions:
  • 01 What is Bitido?

    Bitido is a platform that provides crypto trading solutions and educational resources for crypto traders of all levels.

  • 02 How does Bitido work?

    Bitido provides a powerful trading bot that uses advanced algorithms and real-time data analysis to execute trades with speed and accuracy. Our simple and easy-to-use tools allow you to automate your trading and maximize your profits. Additionally, we offer educational resources through our Cryptopedia to help users improve their trading knowledge and skills.

  • 03 Is Bitido safe to use?

    Yes, Bitido uses top-of-the-line security measures to ensure the safety of your funds and data. We also offer 24/7 customer support to assist you with any issues that may arise.

  • 04 Does Bitido have access to my wallet?

    No! Bitido only trades for you and does not have a direct access to your wallet. Auto-trading bots are very common and popular among traders and therefore there are strict and clear regulations around them. When you link Bitido bot to your exchange, you only give trading permissions and therefore we do not have any withdraw or deposit access to your wallet.

  • 05 What is cryptocurrency?

    Cryptocurrency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.

  • 06 What is Bitcoin?

    Bitcoin is the first and most well-known cryptocurrency, created in 2009 and has been the most popular of all coins ever since.

  • 07 What is blockchain?

    Blockchain is the technology that underpins most cryptocurrencies, and is a decentralized and distributed ledger that records transactions in a secure and transparent way.

  • 08 How are cryptocurrencies created?

    Cryptocurrencies are created through a process called mining, which involves using powerful computers to solve complex mathematical problems and validate transactions on the blockchain.

  • 09 How is the value of cryptocurrencies determined?

    The value of cryptocurrencies is determined by market supply and demand, and can fluctuate widely based on a variety of factors such as news events, regulatory changes, and investor sentiment.

  • 10 How can I buy and sell cryptocurrencies?

    You can buy and sell cryptocurrencies on cryptocurrency exchanges, which allow you to trade one cryptocurrency for another or exchange cryptocurrencies for fiat currency like US dollars or euros. Bitido helps you learn about the basics of trading and begin your journey in the world of crypto trading. You can also use our trading bot to automate trading Bitcoin and maximize your profits.

  • 11 What are some common risks associated with cryptocurrency investing?

    Cryptocurrency investing is associated with several risks, including market volatility, regulatory uncertainty, hacking and cybercrime, and the potential for scams and fraud. It is important to do your own research and exercise caution before investing in cryptocurrencies. Learn more about this in our Cryptopedia

  • 12 What is a trading bot?

    A trading bot, also known as an automated trading system or algorithmic trading, is a computer program that automatically executes trades in the financial markets according to a predefined set of rules and strategies. Trading bots can analyze market data, such as price and volume, and use this information to make trading decisions faster and more accurately than a human trader. Trading bots are often used in the cryptocurrency markets due to their high volatility and 24/7 trading hours.

  • 13 Who uses trading bots?

    Trading bots can be used by anyone who is interested in trading cryptocurrency. From beginners to professional traders, everyone can benefit from using trading bots.

  • 14 Why should I use Bitido’s trading bot?

    Our bot provides superior performance, security, and ease-of-use. With our advanced algorithms and real-time data analysis, you can execute trades with speed and accuracy, while our top-of-the-line security measures ensure the safety of your funds and data. Take advantage of our transparent and reliable system to monitor your trades and track your performance. Join Bitido today and take your crypto trading to the next level.

  • 15 What exchanges does the Bitido trading bot support?

    Currently, our trading bot supports Bitido, but we plan to add support for more exchanges in the future.

  • 16 What trading strategies does the Bitido trading bot use?

    Our trading bot uses a powerful strategy that is designed to maximize profits while minimizing risk. Users can also adjust the risk settings to better reflect their personal trading preferences.

  • 17 Can I monitor the performance of the Bitido trading bot?

    Yes, our trading bot offers live monitoring so that you can track its performance in real-time. You can also view past trades and performance metrics in your account dashboard.

  • 18 How does the Bitido trading bot get access to my crypto wallet?

    The Bitido trading bot does not require access to your crypto wallet. It works by connecting to your exchange account through API keys, which you can generate within your exchange account settings.

  • 19 I am using exchanges other than Binance. What should I do?

    Bitido currently only supports trading on Binance exchange. Unfortunately, you cannot link our bot to your exchange if you work with other exchanges. We are working so hard to add more exchanges on our website.

  • 20 Do I need to know programming to use Bitido trading bot?

    No, you don't need to have any programming knowledge to use Bitido. The bot has a user-friendly interface that allows you to easily set up your trading strategies.

  • 21 How does Bitido ensure the security of my funds and data?

    Bitido uses top-of-the-line security measures, such as 2-factor authentication, encryption, and IP whitelisting, to ensure the safety of your funds and data. Additionally, the bot does not store your API keys, which means your information is only accessible when you are actively using the bot.

  • 22 How do I connect my Binance account to Bitido trading bot?

    o connect your Binance account to Bitido trading bot, you need to generate API keys within your Binance account settings and then enter them in the Bitido bot's settings page. Make sure to only grant the bot permission to perform the necessary actions, such as trading and account information retrieval. You can read more about this here .

  • 23 How do I pay for my subscription?

    You can pay for your subscription through our website using a credit card or cryptocurrency.

  • 24 Can I cancel my subscription at any time?

    Yes, you can cancel your subscription at any time through your account dashboard.

  • 25 How do I get a refund if I am not satisfied with the bot's performance?

    We offer a 7-day money-back guarantee if you are not satisfied with the bot's performance. You can request a refund through our customer support team.

  • 26 Is there a limit on how much I can invest with the bot?

    There is no limit on how much you can invest with the bot. However, we recommend starting with a small amount and gradually increasing your investment as you gain more confidence in the bot's performance.

  • 27 How often will I be charged for my subscription?

    We currently offer monthly and quarterly plans. You will be charged based on the plan you choose.

  • 28 What topics are covered in Bitido's Cryptopedia?

    Our Cryptopedia covers a wide range of topics, including basic concepts like blockchain and cryptocurrencies, as well as more advanced topics like technical analysis and trading strategies.

  • 29 Who can benefit from the Cryptopedia?

    Our Cryptopedia is designed to be accessible to traders of all levels, from beginners to experts. Whether you're just getting started with crypto trading or looking to improve your skills, you'll find valuable resources in our Cryptopedia.

  • 30 Are there any fees for accessing Bitido's Cryptopedia?

    No, our Cryptopedia is completely free to access for all users.

  • 31 How can I contact Bitido's support team?

    You can contact our support team by submitting a support ticket through your account dashboard or by emailing us at support@bitido.io. Alternatively, you can use our online chat to ask us our questions and our professional experts will soon be with you 24/7.